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Ask Athena and how to use it

A beginner’s guide to getting value from Ask Athena with practical examples.

Written by Contify Team
Updated over a month ago

Contify's Ask Athena is a Generative AI-driven conversational interface equipped with Retrieval-Augmented Generation (RAG) architecture. It leverages GenAI to support users in drawing meaningful Insights from their data in an easy-to-use and efficient manner at the click of a button. By using RAG, Ask Athena improves the quality and relevance of its answers by finding important information from chosen topics and adding it to user questions before creating informed responses.

Why is Ask Athena unique ?

What makes Ask Athena different from similar offerings lies in its ability to be specific about the sources that are used to generate a response. Since Ask Athena can utilize Curated Newsfeed, Facts and Insights that are generated by user to curate a response by leveraging LLMs, it offers a response that is specifically tailored for them without any additional content.

📌 How to use Ask Athena :

Step 1: Log into the platform and click on 'Ask Athena' in the top navigation in Home Page.

Step 2: Select a 'Focus Area' ;the focus areas are the sources used by the Ask Athena to generate responses. Choose between 'Curated Newsfeed', 'Facts and Insights' or 'Attachments'. By default the Ask Athena will generate a response by taking all of the available sources into account.

Step 3: Converse with Ask Athena by typing your query in the provided textbox.

Step 4: If the response is not completely satisfying or you need more information, try selecting a different focus area to generate a response.

Step 5: Refine your query to help Ask Athena better understand your question.

📌 How to generate an insight of the response :

Step 1: Click on the 'Bulb' icon labeled 'Add to Insights.'

Step 2: A pop-up window called 'Generate Insight' opens.

Step 3: Either choose from the existing available templates or create one by clicking on 'Add Template.'

Step 4: When creating an insight template, provide the following details, such as

  • Insight template name

  • Choose icon picker

  • Edit AI prompt if required

  • Provide description

Step 5: Choose to auto-update or not and click on 'Create' to finalise the insight template.

Get responses from your documents :

Ask Athena has got you covered if you want your queries answered from specific documents. Simply upload PDFs by clicking on the attachment icon and select the focus area as Attachments. Now, Ask Athena will answer your queries from the uploaded file(s) only. You can attach up to five PDF files.

Sample queries to get started with Ask Athena :

Ask Athena is a powerful tool designed to offer comprehensive details about various aspects of business events and industry trends. You can leverage its capabilities to answer important questions such as:

  1. Partnership Strategies

    • What are the current partnership strategies used by ____?

  2. Growth Acceleration Actions

    • What are the recent actions taken by ____ to accelerate growth? What has been the impact of these actions?

  3. Conference Highlights

    • What were the key highlights and major themes discussed during ______'s latest conferences & events? Give the response in a bulleted list format.

  4. Product Features and Services

    • What new product features or services has ____ introduced?

  5. Partnership Details

    • When was ____'s partnership with ____ announced? What are the details of this partnership? Give me the answer in a list format.

  6. New Offering Launches

    • Which new offering/feature did ____ launch recently?

  7. Expansion Verticals

    • What verticals is ____ expanding to?

  8. Regulatory Impact

    • What is the impact of the new regulations and policies issued by ______ on 2nd April 2024? Give response in numbered list.

  9. Funding Rounds

    • How much did ____ raise in its latest funding round?

💡Pro Tips : 

  1. Start with Facts & Insights for organization-specific intelligence; switch to Curated Newsfeed for broader, recent coverage; use Attachments when you want answers only from your uploaded PDFs.

  2. Name the company/product, add a timeframe [last 6 months], and include geography if relevant; this sharply improves relevance.

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